Teenva AI & Digital Ventures builds meeting intelligence AI for sales, customer success, operations, and leadership teams from Bangalore, India. After a Zoom, Google Meet, or Microsoft Teams call—or an uploaded recording—Teenva delivers transcript, summary, decisions, and action items with owners and due dates, then syncs to Zoho CRM, task tools, or workflow automation.
Record or upload → structured recap → tasks assigned—with consent and access control. Manual note-taking misses nuance; Teenva standardizes meeting output.
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Meeting intelligence AI—transcription, summaries, action items, and CRM sync from your calls.
What you get after each meeting
| Output | Description |
|---|---|
| Transcript | Time-stamped text; speaker labels (scoped) |
| Executive summary | 5–10 bullet recap for busy stakeholders |
| Decisions | Explicit we agreed to… list |
| Action items | Owner, task, due date—editable before sync |
| Topics / tags (scoped) | Product area, deal stage, project name |
| Sentiment / risk flags (scoped) | Sales coaching hints—not HR verdicts |
| Searchable archive | Find what did client say about pricing? |
| Share link | Permissioned recap page or email digest |
Templates differ for sales discovery, internal standup, client QBR—not one generic summary.
Optionally publishes approved summaries to your AI knowledge base. Hub: AI solutions.
How meetings are captured
| Method | Notes |
|---|---|
| Calendar bot (scoped) | Join Zoom/Meet/Teams with consent banner |
| Upload recording | MP4/M4A/WAV drag-drop |
| Dial-in / phone (scoped) | Twilio bridge recording |
| In-app record (scoped) | Mobile app field visit capture |
| Manual notes augment | Paste notes + audio for richer summary |
Recording policies and participant consent are configured to your legal guidance—Teenva provides technical controls (retention, access logs).
Features we implement
ASR pipeline
Multi-language transcription (English, Hindi, etc.—scoped)Diarization (scoped)
Speaker 1 / 2 / 3 when audio quality allowsLLM summarization
Structured JSON: summary, decisions, actionsAction item editor
Human approve before CRM pushCRM sync
Zoho CRM call log, deal note, tasksWorkflow hook
Create approval or onboarding tasks via workflow automationKB publish (scoped)
Approved client FAQ → knowledge base draftTeam library
Search past meetings by keyword, account, dateRedaction (scoped)
Mask credit cards, NRIC patterns in transcriptAnalytics
Meetings processed, action completion rate (scoped)
CRM sync via Zoho CRM. Workflow via workflow automation. KB via knowledge base.
Architecture
Meeting audio (bot, upload, phone)
ASR transcription + optional diarization
LLM extraction (summary, decisions, actions)
Review UI → user edits actions
Sync → CRM / tasks / email recap
Optional index → meeting search + knowledge base
Storage — encrypted at rest; retention TTL per policy
Deployment — processing in your region; no public sharing of recordings
Use cases by meeting type
| Meeting type | Intelligence focus |
|---|---|
| Sales discovery | Pain points, budget hints, next steps → CRM |
| Customer success QBR | Renewal risks, success plan actions |
| Internal standup | Blockers and owners for sprint board (scoped) |
| Ops / incident review | Timeline and follow-up runbook updates |
| Vendor negotiation (scoped) | Commitments and pricing notes |
| HR interview (scoped) | Structured feedback template—bias disclaimers |
Integrations
| System | Role |
|---|---|
| Zoho CRM / Desk | Calls, deals, tickets, tasks |
| Workflow automation AI | Action item → approval chain |
| AI knowledge base | Publish approved summaries |
| Calendar (scoped) | Google/Microsoft calendar auto-join rules |
| API integration services | Salesforce, HubSpot, Jira (scoped) |
| Recap to attendees post-review |
Otter notes without CRM sync means lost pipeline. We extract owned action items and push to Zoho—or your stack—after a human quick review.
Meeting intelligence vs other operations AI
| Product | Focus |
|---|---|
| Meeting intelligence AI (this page) | Audio → transcript, summary, actions, CRM |
| AI knowledge base | Persistent SOP/policy search |
| AI document processing | PDF/forms field extraction |
| Workflow automation AI | Execute approvals after tasks exist |
| CRM AI tools | Broader sales automation siblings (scoped) |
Together: meeting → actions in CRM → workflow assigns → KB stores decision.
Why Teenva AI
CRM-aware
Not standalone notes app; built for revenue and ops follow-throughIndia teams
Hindi-English mix transcription (scoped); IST schedulingReview before sync
Prevents wrong tasks auto-created on dealsCustom templates
Sales vs ops recap schemasOps
Managed IT support when calendar APIs change
Ops via managed IT support when calendar APIs change.
Our delivery process
Discovery
Meeting types, CRM, consent policy, languages
Capture method
Bot vs upload vs hybrid
Template design
Summary + action JSON schema per type
ASR tuning
Sample calls; vocabulary boost (product names)
Review UI
Edit transcript slice and actions
CRM integration
Map fields to Zoho modules
Pilot
One sales pod or ops team; measure action completion
Workflow/KB hooks (scoped)
Automate downstream
Rollout
Training; retention and access policy live
Frequently asked questions
We build custom or integrate—you own templates, CRM mapping, and hosting.
Your policy—we support consent banners and opt-out; legal review is your responsibility.
Supported (scoped)—accuracy varies; review UI recommended.
After human approve step by default; full auto scoped for low-risk internal meetings.
Connect via calendar/bot or upload export (scoped)—platform rules change; we adapt.
Exclude domains, internal-only labels, or password rooms from bot join.
Team library with ACL—sales sees their accounts only (scoped).
- Approved summaries → KB draft (scoped).
Processing in your VPC; no retention beyond policy.
8–10 weeks MVP (upload + summary + Zoho task sync) with CRM sandbox access.
Build your meeting intelligence platform
Transcription, summaries, action items, and CRM sync from Zoom, Teams, and Google Meet.
Build your AI solution with us
Ready to take your business to the next level?